Privacy Policy

Privacy
Policy

This policy explains how Bidwin.pro collects, uses and protects your personal information when you access our platform and use our services.

Last updated: July 2026

Information We Collect

We collect information you provide when creating an account, placing bids, or contacting our team. This may include your name, email address, phone number, billing details, and identification documents required for account verification.

When you use our platform, we may collect technical information such as your IP address, browser type, device information, and pages you visit. This data helps us maintain and improve our service.

We may also collect information related to your bidding activity, vehicle preferences, and communications with our support team to facilitate your use of the platform.

How We Use Information

We use your information to operate our platform, process your registration, facilitate auction bidding, and coordinate shipping and logistics services. Personal information is processed in accordance with applicable privacy regulations.

Your contact details may be used to send service-related communications, including bid confirmations, shipping updates, and responses to your enquiries. We may also use your information to verify your identity and prevent fraudulent activity.

Information is shared only as necessary to provide the services you request or as required by law.

Cookies

Our platform may use cookies and similar tracking technologies. Cookies are small text files stored on your device by your web browser.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform and your ability to use certain features.

Cookies may be used for purposes including site functionality and analytics. Where third-party services set cookies, those are subject to the respective provider's policies.

Third Party Services

Bidwin.pro facilitates access to US vehicle auctions. Some services available through our platform depend on third-party providers, including auction houses, shipping carriers, payment processors, and identity verification services.

Payment processing on our platform may use third-party payment providers. When you make a payment, your transaction data is handled by the payment provider according to their own privacy and security policies.

We share information with third parties only to the extent necessary to deliver the services you request. These third parties operate independently and are responsible for their own data handling practices. We recommend reviewing their privacy policies for further information.

Information provided on this platform is made available in good faith. We make every effort to ensure accuracy but cannot guarantee the completeness or reliability of data sourced from third-party auction providers.

Data Security

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction where appropriate based on the nature of the data and the processing activity.

Access to personal information within our organisation is restricted to authorised personnel who require it to perform their duties.

While we take reasonable precautions, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your data.

Data Retention

Data is retained for as long as necessary to provide our services. Data may also be retained where required for legal, operational or security purposes.

Retention periods may vary depending on the type of data and the purpose for which it was collected.

User Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You may also have the right to data portability and to withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.

We may need to verify your identity before processing certain requests. This is a security measure to ensure that personal information is not disclosed to unauthorised individuals.

International Transfers

Your personal information may be transferred to and processed in countries other than your own. This includes the United States, where our auction providers and some service partners are based, and European countries where shipping and logistics partners operate.

When international transfers occur, we may use appropriate safeguards where required in accordance with applicable privacy regulations.

By using our platform, you acknowledge that your information may be transferred across international borders as described in this policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or would like to make a privacy request, please contact us through our platform.

We aim to respond to privacy-related enquiries. Requests will be handled within applicable legal timeframes.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and may provide additional notice through the platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our platform after changes take effect constitutes acceptance of the updated policy.